Privacy Policy
Last updated: 16 September 2026
1. Controller and contact
The controller for this website is Tinox Chemie GmbH, Lütticher Straße 132, 40547 Düsseldorf, Germany. You can contact us at sale@tinoxchem.de or +49 (0)211 52809600. The company details are available in our Imprint.
2. Data processed when you visit this website
Our hosting and security systems process technical information that your browser sends, including IP address, date and time of access, requested page, browser/device information and referrer URL. We use this data to deliver the website, maintain its security and investigate misuse. The legal basis is Article 6(1)(f) GDPR; our legitimate interest is operating a secure and reliable website. Server logs are retained only for the period necessary for these purposes.
3. Essential technologies
We use strictly necessary cookies and local browser storage for functions you request or that are required to operate the service, including login sessions, security, form handling, language preferences and remembering your cookie choice. These technologies do not require consent where the exception in Section 25(2) TDDDG applies. The consent-preference cookie tinox_cookie_consent_v2 records whether optional cookies were accepted or rejected and is retained for up to 12 months.
4. Optional Google Ads conversion measurement
Only if you select “Accept optional cookies”, we load the Google Ads tag provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. It helps us measure whether an advertising click results in an enquiry or another defined conversion. Depending on your browser and Google configuration, Google Ads may use identifiers such as _gcl_* and process online identifiers, IP address, device/browser information and pages or conversion events.
The legal basis for storing or accessing optional cookies is your consent under Section 25(1) TDDDG; the legal basis for related personal-data processing is Article 6(1)(a) GDPR. Google may process data outside the EEA, including in the United States. Where required, transfers are protected by an adequacy decision or appropriate safeguards such as the European Commission’s Standard Contractual Clauses. Please also see Google’s Privacy Policy.
You may refuse optional cookies without losing access to the website. You may also withdraw or change your decision at any time using the “Cookie settings” button at the lower left of every page. Withdrawal does not affect processing carried out before it was withdrawn.
5. Enquiries, account registration and market-report access
When you contact us, request a document, or create an account to access restricted market reports, we process the information you provide, which may include your name, company, email address, telephone number, country, message and account-access data. We use it to answer your request, provide the requested service, manage access and prevent abuse. The legal basis is Article 6(1)(b) GDPR where processing is necessary to respond to your request or provide the service, and Article 6(1)(f) GDPR for security and abuse prevention. We do not sell personal data.
We retain enquiry and account data for as long as needed to handle the request or provide access, then delete or anonymise it unless a longer retention period is required by applicable law or needed to establish, exercise or defend legal claims.
6. Recipients
We use carefully selected service providers for hosting, email delivery, website maintenance and, where consented to, Google Ads measurement. They process data only as necessary to provide their services and under applicable data-protection safeguards.
7. Your rights
Subject to the applicable legal conditions, you have the right to request access, rectification, erasure, restriction of processing, data portability, and to object to processing based on Article 6(1)(f) GDPR. Where processing is based on consent, you may withdraw it at any time. To exercise these rights, contact us using the details above. You also have the right to lodge a complaint with a competent data-protection supervisory authority, in particular in the EU country of your habitual residence, place of work or the place of the alleged infringement.
8. Changes to this policy
We may update this policy when our processing activities or legal requirements change. The current version will always be published on this page.